OVERVIEW

Despite the best efforts and precautions, equipment failures do occur hampering the equipment performance and adversely impacting the profitability of the business. The reality is that for many organizations the maintenance they perform is conducted on a reactive rather than proactive basis.

Maintenance World Africa Conference aims to create a learning platform for all the maintenance and reliability professionals in the region to share the best maintenance practices and discuss the strategies to improve reliability. MWA delivers an innovative insight from the biggest players in the industry, helping you refine and advance your maintenance plan.

This two day conference will Inspire you with the latest revolutions and technological changes from the most innovative industries, allowing you to incorporate best practice into your own strategy. MWA incorporates experiences from industries including oil and gas, metal & mining, petrochemicals, FMCG, manufacturing, automotive, power & utilities and many others. MWA covers all aspects of reliability and maintenance including Planning & Scheduling, RCM, ISO 55000 series, CMMS, Performance KPI’s, Risk Assessment, Spare Parts Optimization, IOT and latest Technological Innovations in the EAM space.

Listen to inspirational guest keynote speakers; hear from Fextons-invited end-user case study speakers – real practitioners with real-world knowledge; and learn from Fextons analysts – the foremost experts in their areas of focus.

SPEAKERS

Jannet Atika-bnw
safricon100X50

Jannet Atika

Director
Customer Operations
Safaricom

Sibusiso Nyasulu-bnw
airtel

Sibusiso Nyasulu

Customer Service Director
Airtel Malawi

john200X200_bnw
mtn100X50

John Kondowe

Senior Manager
Total Quality Management
MTN SA

Bill Hearmon-bnw
4G

Bill Hearmon

Chairman
4G African Broadband Forum

  • Representation from 18+ African countries
  • Over 75% Industry Representation
  • Case Studies from leading Operators
  • Contact center trends to transform your customer experience
  • Leveraging customer data to enhance customer experience
  • Over Ten hours of networking with industry peers

HOT CONFERENCE TOPICS


  • Trend analysis and marketing strategies
  • How to design a profitable customer experience
  • Customer retention and loyalty as the top business growth priority
  • Social media & their contribution to the brand identity
  • Customer experience in the digital economy


WHY FEXTONS?

Gain a Global
Perspective

Hear from
the experts

Get Inspired by
Industry Insights

Learn skills and
stay up-to-date

Peer to Peer
Networking

Focus On
You

GET THE LATEST INFO

Get the agenda as soon as it’s released, plus Early Bird Discount offers and more

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Exhibit & Sponsor

2

Want to be a speaker?

3

Attend as a group

Venue

Cape Town, South Africa

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